Returns/Excghanges
If for any reason you are not happy with your Show Piece Boutique purchase, we will accept returns and exchanges of ticketed, unworn, unwashed, or defective merchandise, and unopened, unused products such as fragrance, candles, etc. with a valid receipt within 30 days of purchase. Merchandise purchased as Final Sale cannot be returned or exchanged.
- Show Piece Boutique Retail stores & our Distribution Center (returns by mail) can only accept returns of merchandise purchased from Show Piece Boutique Retail stores, online, or phone orders.
- Show Piece Boutique Outlet stores can only accept returns of merchandise purchased from Show Piece Boutique Outlet stores.
- Email the store the issue and reason for return. The store will send a return label through email within 5 business days. Once return is recieved to the store, refund will be issued.
Returns or exchanges made within 30 days will be credited to the original selling price (minus any credits received), to your original form of payment, unless a merchandise credit is preferred. If the original form of payment was a gift card or the merchandise being returned was received as a gift, the method of refund will be a merchandise credit. If your original form of payment was cash or a check, a corporate check may be issued within 7-10 business days, unless a merchandise credit is preferred.
Merchandise credits have many benefits: they never expire, our associates (in our stores and ordering through our catalog) will be able to look up your balance, and your balance will be printed on your store receipt or is viewable at check-out on showpiecegal@gmail.com. Merchandise credits are unable to be used to purchase Show Piece Boutique.
If you do not have a receipt and/ or we are unable to locate a record of your purchase, but the merchandise is still ticketed and returned within 30 days as indicated above, a merchandise credit may be issued for the current selling price, including all applicable discounts and promotions. Valid Government-Issued identification is required for returns and exchanges made without a receipt.
EASY RETURNS AND EXCHANGES
Returns and exchanges are subject to our return policy [link].
To Make a Return:
- Fill out the Return Form enclosed with your package or include your original store receipt.
- On the Return Form, please enter the return reason code in the space provided to the left of each item returned.
- For safety reasons, please ensure there are no pins/staples left on any merchandise or in your return package.
- Please enclose the Return Form with your return in a securely wrapped package.
- Attach the prepaid return label that came with your order to the package. Please note that a shipping and handling fee of $8.95 will be deducted from your refund. Need a label? Click here to print one.
- Give it to your postal carrier or ship it USPS. The pre-paid shipping label can be used only on packages returned from a U.S. address. You are not required to use the pre-paid label. You may label the package yourself and ship it, pre-paid and insured, using the shipping provider of your choice to: